Welcome to PoojaWallah (“Company”, “we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect your information when you:
Visit our website: https://poojawallah.com
Use our mobile application
Use our pandit booking services
Purchase pooja-related products
By using our services, you agree to the collection and use of information in accordance with this policy.
Our mobile application and website may collect the following information when users interact with our services:
Full name
Phone number
Email address
Delivery/billing address
Profile details (optional)
Selected products
Transaction ID
Pooja booking details (date, time, location, pooja type)
Device model
Operating system version
IP address
App version
Crash logs and analytics data
This data is collected only to improve app performance, deliver orders, process bookings, and provide customer support.
We do not store any sensitive payment information such as:
Card numbers
UPI IDs
CVV
Bank details
All payments are processed securely by third-party payment gateways (e.g., Razorpay, Paytm, PhonePe).
These services comply with PCI-DSS standards and securely encrypt payment information.
We only receive non-sensitive payment details such as:
Transaction ID
Payment status
Amount paid
To fulfill orders or assign pandits for pooja, we may collect:
Delivery location
Contact details
Booking preferences
We use collected data for:
Processing orders and bookings
Delivering products
Assigning pandits for pooja
Improving app performance
Customer support
Fraud prevention
Sending updates, offers, and notifications
We never sell your personal data to any third party.
We may share limited information with:
Delivery partners
Pandits / Service providers
Payment gateways
Customer support tools
We share only the data necessary for service fulfillment.
We may disclose information if required by law, court order, or government request.
When you make a payment:
Payment details are processed by third-party gateways
PoojaWallah does not store card or UPI information
Payment gateways follow strict PCI-DSS standards
Refunds are processed back through the original payment method
You can refer to Razorpay’s privacy policy:
https://razorpay.com/privacy
As required by Google Play:
✔ We do not share personal data with unauthorized third parties
✔ We do not collect data without user consent
✔ We do not sell user data
✔ Data is encrypted during transit
✔ Users may request deletion of their data
This ensures full compliance with Google Play privacy requirements.
We use cookies to:
Improve user experience
Remember preferences
Analyze website traffic
Provide personalized recommendations
Users may disable cookies through their browser settings.
We keep user data only as long as necessary for:
Order processing
Legal obligations
Resolving disputes
Users may request deletion of their data by contacting us.
We implement:
SSL encryption
Secure servers
Access control
Regular security audits
However, no method of transmission is 100% secure; we strive to use commercially acceptable means to protect your data.
Our app and services can be used by individuals of all age groups, including minors, for the purpose of booking pooja services or purchasing pooja-related items.
We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that a child has provided personal information, please contact us so we can take appropriate action.
Parents or guardians are responsible for supervising the use of the app by minors.
Users have the right to:
Access their data
Correct their information
Request account deletion
Opt-out of marketing communications
Request data export
Contact us using the details below.
Our platform may contain links to:
Payment gateways
External pooja information
Partner websites
We are not responsible for privacy practices of third-party sites.
We may update this Privacy Policy to reflect changes in laws, services, or practices. Updates will be posted on this page.
If you have questions about this Privacy Policy, contact us at:
📧 support@poojawallah.com
📍 Website: https://poojawallah.com
You need to Sign in to view this feature
This address will be removed from this list
english
